Listener complaining archive doesn’t function correctly. After selecting archived show (using Mac and latest Chrome browser) ARK player date and time just flash, never actually plays. I had listener reboot and try again with same result. I had him try a different browser; archive worked properly using Safari browser.
I am able to playback same archive selection using Windows 10 and latest Chrome browser on my computer.
Any thoughts? Thanks!
Hi Rene! It sounds like the listener’s Chrome settings are different from his Safari. The Ark relies on JS, so if it’s disabled in Chrome, it can cause trouble. Could you have him check his setting?
Settings > Privacy and security > Site Settings > JavaScript: set to “allowed”.
Please let us know if it solves the problem.
Will do. I’ll post the results. Thanks Eva! 
From user: Sorry for the late reply…I followed the steps. Java was already toggled on ( “allowed” ). But then went back to Spinitron, and — it worked. I hadn’t changed anything, but it worked. ??? What can I say ? All’s well that ends well, fingers crossed.
I followed all the instructions here. JavaScript was already allowed and I tried Safari and Chrome. None of the archives here are working:
Any help is appreciated
Hi KS, thanks for joining the forum.
KSDT’s stream server has been blocking our archive recorder (IP address blacklist) for more than the last two weeks. That makes it impossible for us to provide the archive service for KSDT. We noticed late last week and emailed station management. But we forgot to disable the archive player in KSDT’s Spinitron pages until this morning and that explains what you experienced.
If KSDT can get our archive recorder whitelisted instead of blacklisted on the stream server then we can resume.
The ARK player is not working on this page: Sounds Of Jazz Wed Aug 21 with James Stapleton on KNON
When I click the PLAY button, the controls just start flashing and nothing plays. Javascrip is enabled on my browsers (Safari and Chrome).
