we’ve had a web page to have the ark player play a playlist, but it stopped working sometime in the last couple of months. We didn’t notice because the pages were not live.
I looked at the JS console for your page and saw a number of errors. The first one says that the function $ is not defined. This usually means that a script is using the jQuery library before it has been loaded.
That’s followed by other JS errors.
Dunno if it’s simple but these are the instructions. You can skip item 3 if you want. But this looks to all be already done on your page.
You could try updating your asset links. At present you have
We no longer suggest specifying versions, see the instructions, although I doubt this is the cause of the problem since the code hasn’t changed in 18 months and yours was working 2 months ago.
I think those JS errors could be preventing the player from working. Feel free to call me during the week to discuss.